Last updated August 28th, 2025
Thank you for choosing to be part of our community at mentionstack.com. ("Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at d@mentionstack.com.
When you visit our website www.mentionstack.com (the "Website"), and more generally, use any of our Geographic Engine Optimization (GEO) and Algorithm Engine Optimization (AEO) services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.
This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as, any related services, sales, marketing or events. Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, when you engage our GEO/AEO services, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:
Personal Information Provided by You. We collect names; phone numbers; email addresses; business information; website URLs; location data for business premises; search query data; competitor information; and other similar information relevant to our GEO/AEO services.
Business Information. For our GEO/AEO/reddit marketing services, we collect business names, addresses, service areas, target keywords, competitor details, current search rankings, website analytics data, local business listings information, and geographic targeting preferences.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
In Short: Some information, such as your Internet Protocol (IP) address and/or browser and device characteristics, is collected automatically when you visit our Website.
We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. This may include your IP address, device information, browser type and settings, pages viewed, search queries performed, geographic location data, and other actions you take.
Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Website, including IP address, device and application identification numbers, location, browser type, hardware model, Internet service provider, operating system and system configuration information.
Location Data. We collect precise and imprecise location data which is essential for our GEO services. This includes GPS coordinates, IP-based location, business address verification data, and service area mapping information. You can opt out of allowing us to collect this information, but this may significantly limit the effectiveness of our GEO services.
In Short: We collect additional data specifically needed to provide geographic and algorithm engine optimization services.
Search Performance Data. We collect data about your current search engine rankings, keyword performance, local search visibility, competitor rankings, and search trend information.
Website Analytics Data. We may collect website traffic data, user behavior patterns, conversion rates, bounce rates, and other website performance metrics to optimize your online presence.
Local Business Data. For GEO services, we collect information about your business locations, operating hours, service areas, customer reviews, local citations, and directory listings.
Third-Party Platform Data. We may collect data from your Google My Business, social media profiles, review platforms, and other third-party services with your permission to provide comprehensive optimization services.
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
We use the information we collect or receive:
To provide GEO/AEO services. We use your information to deliver geographic and algorithm engine optimization services, including local search optimization, keyword research, competitor analysis, ranking improvements, and performance reporting.
To analyze and improve search performance. We process your data to identify optimization opportunities, track ranking improvements, analyze competitor strategies, and provide recommendations for enhanced online visibility.
To send administrative information to you. We may use your personal information to send you service updates, performance reports, optimization recommendations, and information about changes to our terms, conditions, and policies.
To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure and to prevent fraud.
To fulfill and manage your service agreements. We may use your information to fulfill and manage your GEO/AEO service contracts, billing, and account management.
To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries, provide technical support, and solve any potential issues you might have with the use of our Services.
To send you marketing and promotional communications. We may use your personal information for our marketing purposes, in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
To deliver targeted recommendations. We may use your information to develop and provide personalized optimization strategies and recommendations tailored to your business needs and geographic market.
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following legal basis:
More specifically, we may need to process your data or share your personal information in the following situations:
Service Providers. We may share your information with third-party service providers who assist us in providing GEO/AEO services, such as search engine APIs, analytics platforms, reporting tools, and data processing services.
Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition.
Affiliates. We may share your information with our affiliates, requiring them to honor this privacy notice.
Business Partners. We may share your information with our business partners to offer you certain products, services or promotions related to GEO/AEO services.
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. This includes technologies necessary for our GEO/AEO services, such as location tracking, search behavior analysis, and performance measurement tools.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. For GEO/AEO services, we typically retain performance data and optimization history for up to 3 years to track long-term improvements and provide historical analysis.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. Our GEO/AEO services are intended for business use only. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
In Short: In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information.
In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. However, you can control location tracking and other data collection through your device settings, though this may impact the effectiveness of our GEO services.
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes.
MentionStack has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding 12 months. MentionStack will not sell personal information in the future belonging to website visitors, users, and other consumers.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
If you have questions or comments about this notice, you may email us at d@mentionstack.com or by post to:
MentionStack 330 everit avenue hewlett NY 11557
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us using the information provided above.